FAQ

📦 Shipping & Delivery

1. What is the order processing time?
We process all orders within 2 business days after payment confirmation.

2. How long does delivery take?
Standard international delivery takes approximately 8 to 15 calendar days after shipment.

3. How will I receive updates about my order?
All updates are sent to the email address provided at checkout. Make sure it is entered correctly to receive our notifications.

💳 Payment & Shipping

1. What payment methods do you accept?
We accept credit and debit cards via PayPal and Stripe.

2. How much is the shipping fee?
We offer a flat international shipping rate of US$20 for all orders.

3. Which countries do you ship to?
We ship to everywhere in the world – wherever you are, KiniBi comes to you!

👙 Bikini Care

1. How should I care for my KiniBi bikini?
To keep your bikini beautiful and long-lasting:

• Hand wash only with cold water and mild soap.
• Do not soak or store when wet.
• Avoid detergent, powder soap, or harsh products.
• Do not machine wash, tumble dry, or dry clean.

🔁 Return Policy

1. What is your return policy?
You may return your order within 30 days of purchase, as long as the product is unused and in its original condition.
Customers are responsible for the return shipping costs.

📍 Additional Information

1. Where are the bikinis made?
KiniBi bikinis are proudly made in the south of Brazil, on the beautiful island of Florianópolis (Santa Catarina).

2. What is KiniBi’s address?
📍 84 Servidão Solar das Oliveiras
Florianópolis – Santa Catarina, Brazil

3. How can I contact KiniBi?
📞 +55 48 98817-7606
📧 kinibibiquinis@gmail.com